Reference

Read Our Terms Before You Start

These terms and conditions govern your account on hznxtips — covering everything from how your deposits via DANA, OVO, GoPay and QRIS are processed, to how withdrawals are…

DANA, OVO, GoPay & QRIS CoveredAccount Rules Clearly StatedWithdrawal Conditions ExplainedData Handling DisclosedIndonesia Region: Depends on Local Law
hznxtips Read Our Terms Before You Start
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Reach Us When Terms Are Unclear

If any clause in these terms raises a question, our support team is available to clarify — do not proceed with a transaction or account action…

Live Chat Access live chat directly from your account dashboard.
Email Support Send a detailed query to our support email address listed in your account settings.
Help Center Our on-site help center includes a dedicated section for terms and account rules.
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How hznxtips Handles Your Account Data

Our terms are not a formality — they set out real obligations we hold ourselves to and that we ask of you.

Data Retention Policy

We retain transaction records — including DANA, OVO, GoPay and QRIS deposits — for a minimum of 12 months.

Cookie Use

hznxtips uses session and preference cookies to keep your account login stable across devices.

Account Security

Passwords are stored in encrypted form and are never visible to our support agents.

Data Change Requests

To update your registered name, phone number or email, submit a request through live chat with your identity document.

Third-Party Sharing

We do not sell your personal data to third parties.

Terms Dispute Process

If you believe a term has been applied incorrectly to your account, contact us via email with the transaction reference.

Common Questions About These Terms

The questions below reflect what Indonesian account holders most often ask when reading through these terms for the first time. If your question is not covered here, reach out through live chat or the help center — our agents can point you to the exact clause that applies to your situation.

Yes. These terms apply to all accounts regardless of payment method. Whether you use DANA, OVO, GoPay or QRIS, the same account rules, withdrawal conditions and data handling practices govern your activity on hznxtips.

You may close your account before accepting updated terms. Continued use of your account after an update is published constitutes agreement. If you are uncertain about a change, contact our support team before proceeding.

No. These terms strictly prohibit duplicate accounts. If a second account is detected under the same identity or device, both accounts may be suspended pending a review. Contact support if you believe an error has occurred.

Submit a written request through live chat or email, including your registered email address and a copy of your identity document. We process correction requests within two business days and deletion requests within five.

Yes — eligibility depends on local law. By registering, you confirm that holding and using an account of this type is permitted where you are located. hznxtips does not verify jurisdiction on your behalf; that responsibility is yours.

Verification is a one-time step that typically completes within one business day once you submit the required documents. After passing, your withdrawal requests — including those sent to GoPay or QRIS — are processed without this step again.

This page always displays the current version of our terms. The date of the last update appears at the bottom of this page. We do not maintain archived versions publicly, but you may request a prior version via email.